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Last Updated: 9th Aug 2024

Welcome to DCPR AI, a product offered by Axion24 AI Technologies Private Limited ("we", "our", or "us"). By accessing or using our services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.

1. Acceptance of Terms

By using the DCPR AI platform (accessible via https://app.dcprai.com), you agree to these Terms and Conditions in full. If you disagree with any part of these terms, you may not access or use our services.

2. Services Provided

DCPR AI provides AI-driven chatbot solutions specifically designed for real estate developers in Mumbai. Our services include, but are not limited to, AI-powered query handling, report generation, and user experience improvement tools.

3. User Accounts

To use certain features of our services, you may be required to register an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

4. Data Collection and Use

We collect and use personal information such as name, email, phone number, and organization details to enhance user experience. For more details on how we handle your data, please refer to our Privacy Policy.

a. Purpose of Data Collection

We collect personal information primarily to improve user experience, including tailoring our services to better meet your needs and to communicate with you regarding your account or inquiries.

b. Payment Information

All payment transactions are processed through Razorpay, and we do not store any payment details on our servers. You agree to comply with Razorpay's terms and conditions when making payments.

5. Subscriptions and Payments

Our services are available on a subscription basis or through custom agreements. By subscribing, you agree to pay the fees associated with your chosen subscription plan.

a. Payment Gateway

All payments are securely processed through Razorpay. You agree to provide accurate and complete payment information and to pay all charges incurred by your use of our services.

6. Refund Policy

We do not offer refunds for any services provided. However, if you have any issues or concerns, please contact us at team@dcprai.com, and we will do our best to resolve your queries.

7. Third-Party Services

We use third-party services such as Google Analytics and Microsoft Clarity to track user activity and improve our services. By using our platform, you agree to the terms and conditions of these third-party service providers.

8. Subscription/Cancellation

For any subscription services we offer, the following standard terms apply:

Subscriptions will be billed in advance on a recurring basis.

You can cancel your subscription at any time through your account settings.

Upon cancellation, your subscription will continue until the end of the current billing period, and you will not receive a refund for that period.

9. Intellectual Property

All content, features, and functionality on the DCPR AI platform, including but not limited to text, graphics, logos, and software, are the exclusive property of Axion24 AI Technologies Private Limited and are protected by copyright, trademark, and other intellectual property laws.

10. Limitation of Liability

In no event shall Axion24 AI Technologies Private Limited be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the DCPR AI platform, even if we have been advised of the possibility of such damages.

11. Changes to Terms

We may update these Terms and Conditions from time to time. Any changes will be effective immediately upon posting on our website. Your continued use of the services after such changes constitutes your acceptance of the new terms.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles. Any legal action or proceeding related to the DCPR AI platform shall be brought exclusively in the courts of Mumbai, India.

14. Platform development

Axion24 AI Technologies Private Limited

Email: team@dcprai.com

Phone: +91 90040 87380

Address: Babhai Naka Road, Borivali West, Mumbai, Maharashtra 400092